BACK TO SCHOOL -10% + GIFT! Click here!

My Account
Cart

Search

Close

amblyoplay^®

About
Reviews
For Doctors
FAQ
Blog
Shop

Menu

About
Reviews
For Doctors
FAQ
Blog
Shop

About
Reviews
For Doctors
FAQ
Blog
Shop

Menu

About
Reviews
For Doctors
FAQ
Blog
Shop

amblyoplay^®

Find your answers in

FAQ

Technical Info

13

Can I use AmblyoPlay on my smartphone?
Which operation systems AmblyoPlay supports?
What is the best screen size to perform AmblyoPlay exercises?
Can I use AmblyoPlay on different devices?
Do I need an internet connection to use AmblyoPlay?
Is the screen size important?
AmblyoPlay crashed unexpectedly. Did it save my progress?
Do I lose progress if I switch to a different device?
Does AmblyoPlay work on Amazon Fire?
Are 3D glasses from Amazon OK for use with AmblyoPlay?
I broke my AmblyoPlay glasses. Where can I get a replacement?
Can I use it on my TV?
How to know what is the correct size of the glasses for me?

General

10

What does AmblyoPlay work for?
Can I use AmblyoPlay without an optometrist?
Can I get rid of refraction using AmblyoPlay?
How old must a user be to be able to use and benefit from AmblyoPlay?
Does it work for adults?
Can AmblyoPlay help with strabismus?
Can AmblyoPlay help with exotropia/esotropia?
Can AmblyoPlay help with lazy eye/amblyopia?
Can AmblyoPlay help with convergence insufficiency?
Do you need a doctor’s assessment to start with AmblyoPlay?

Purchasing & Payment

21

How can I purchase AmblyoPlay?
Can I extend AmblyoPlay membership when my pre-paid time expires?
What payment methods can be used to purchase AmblyoPlay?
Which box is suitable for me?
When is my AmblyoPlay ending?
Does the time bought start running once I purchase?
How long does it take to ship AmblyoPlay?
Do you ship AmblyoPlay to my country?
Can I get a refund?
How does the 14-Day Money-Back works?
Where will I receive my refund?
My payment was not successful, what can I do?
What does the AmblyoPlay Box include?
What is a Brock String?
Is there a coupon code available?
Are there AmblyoPlay providers available in my region?
I ordered AmblyoPlay but did not receive the box! What can I do?
Is an eye patch included in the box?
Is AmblyoPlay available for free?
I have more children who need AmblyoPlay? Do you offer family discounts?
Is there a trial to try AmblyoPlay before I buy?

Using AmblyoPlay

41

I received AmblyoPlay Box. How can I get started?
What is the activation code?
Where can I enter my activation code?
Is there a User Manual available?
Where can I download the AmblyoPlay app?
How can I create an AmblyoPlay account?
What is onboarding?
What are the AmblyoPlay Glasses with red and blue filters for?
How to use AmblyoPlay filter glasses?
I didn’t receive a verification email after creating an account!
It says my access to AmblyoPlay has expired! How can I extend it?
I forgot my AmblyoPlay password. What can I do?
Where can I update the app?
Where can I get AmblyoPlay App?
I am unable to log in to AmblyoPlay. What can I do?
Can multiple users use the same AmblyoPlay account?
What is “Parent Menu”?
Where can I perform the visual acuity test?
Where can I switch the therapy type?
What is monocular training mode?
What is binocular training mode?
Can I repeat the Onboarding Procedure?
Where can I find more progress inside the AmblyoPlay app?
Where can I recalibrate the screen?
How can I enter the therapy?
Do I wear AmblyoPlay Glasses together with prescription glasses or without?
Where can I set up available games for my child?
How long does a single therapy session last?
Can I change the therapy mode?
Why does my child have to wait between daily therapy sessions?
Can I play more than 30 minutes daily?
Do I wear an eye patch together with AmblyoPlay Glasses?
I don’t have enough Energy to perform single games. What can I do?
Where can I get my Diploma?
Can I change my character?
I don’t have enough Gems to upgrade my character. What can I do?
What are the achievements for?
Can I turn off/on the sound?
Can I change the user name?
Can I switch between male and female characters?
How is the training personalized?

Home
FAQ
Purchasing & Payment
When is my AmblyoPlay ending?

When is my AmblyoPlay ending?

You can check when your access expires within your account page (https://my.amblyoplay.com).

Updated on August 11, 2021

amblyoplay^®

Subscribe for exclusive offers and news about AmblyoPlay® and vision therapy!

email

Solution

About AmblyoPlay®
Reviews
Blog
FAQ

Company

About Us
Customer Care
Terms Of Use
Privacy Policy
EULA

Contact info

Smart Optometry Ltd.
Arkova ulica 43
5280 Idrija
Slovenia, EU

Copyright © Smart Optometry. All rights reserved.