General10Do you need a doctor’s assessment to start with AmblyoPlay?Can AmblyoPlay help with convergence insufficiency?Can AmblyoPlay help with lazy eye/amblyopia?Can AmblyoPlay help with exotropia/esotropia?Can AmblyoPlay help with strabismus?Does it work for adults?
Purchasing & Payment21Is there a trial to try AmblyoPlay before I buy?I have more children who need AmblyoPlay. Do you offer family discounts?Is AmblyoPlay available for free?Is an eye patch included in the box?I ordered AmblyoPlay but did not receive the box! What can I do?Are there AmblyoPlay providers available in my region?
Technical Info13How do I know what the correct size of the glasses is for me?Can I use it on my TV?I broke my AmblyoPlay glasses. Where can I get a replacement?Are 3D glasses from Amazon OK for use with AmblyoPlay?Does AmblyoPlay work on Amazon Fire?Do I lose progress if I switch to a different device?
Using AmblyoPlay41How is the training personalized?Can I switch between male and female characters?Can I change the user name?Can I turn the sound off/on?What are the achievements for?I don’t have enough Gems to upgrade my character. What can I do?
