General 10 Do you need a doctor’s assessment to start with AmblyoPlay? Can AmblyoPlay help with convergence insufficiency? Can AmblyoPlay help with lazy eye/amblyopia? Can AmblyoPlay help with exotropia/esotropia? Can AmblyoPlay help with strabismus? Does it work for adults?
Purchasing & Payment 21 Is there a trial to try AmblyoPlay before I buy? I have more children who need AmblyoPlay. Do you offer family discounts? Is AmblyoPlay available for free? Is an eye patch included in the box? I ordered AmblyoPlay but did not receive the box! What can I do? Are there AmblyoPlay providers available in my region?
Technical Info 13 How do I know what the correct size of the glasses is for me? Can I use it on my TV? I broke my AmblyoPlay glasses. Where can I get a replacement? Are 3D glasses from Amazon OK for use with AmblyoPlay? Does AmblyoPlay work on Amazon Fire? Do I lose progress if I switch to a different device?
Using AmblyoPlay 41 How is the training personalized? Can I switch between male and female characters? Can I change the user name? Can I turn the sound off/on? What are the achievements for? I don’t have enough Gems to upgrade my character. What can I do?
