If you cannot enterĀ Game Menu, and there is a Lock icon instead of Play icon in the top right corner, it means you do not have an active subscription for AmblyoPlay. If you want to create a new subscription plan, visitĀ Manage SubscriptionsĀ in your AmblyoPlay profile page.
If you have active subscription but still cannot enter the Game Menu, please send us a messageĀ HERE!