1. Check that you are connected to the internet. AmblyoPlay requires working internet connection to work.
2. If you are unable to enter AmblyoPlay or your profile at my.amblyoplay.com, it might be that you forgot your password. In this case, simply click ‘Forgot Password?’ and follow the steps to generate a new one.
If you still are not able to enter AmblyoPlay, please create a new support ticket HERE.